14.9 Travel Insurance

The Company strongly recommends purchasing travel insurance that includes cancellation coverage.

Where the Traveller has purchased cancellation insurance, reimbursement may be available directly from the insurer, subject to the insurance policy's terms and conditions.

The Company is not responsible for decisions made by the insurance provider regarding claim eligibility or settlement.

14.10 Transfer of the Booking

Where permitted by applicable law and supplier conditions, the Traveller may request to transfer the booking to another person.

Such transfer shall be subject to:

• sufficient advance notice;

• the substitute Traveller satisfying all travel requirements;

• supplier approval where required;

• payment of any additional costs reasonably incurred.

The Company reserves the right to refuse a transfer where operationally impossible or prohibited by supplier rules.